Customer satisfaction is the number
one priority at Rave Party Toys. Our goal is to provide our customers
with the best quality products and service possible. We will be more
than happy to accept returns within 14 days after merchandise is
received.
Rarely Items are defective, we make
every effort to package Items carefully and test products before
sending. Occasionally an item may slip by us or could become defective
in the shipping process.
If the product received is
defective or is not the correct item in the order, please send it back
using the following steps below. Once we receive the merchandise, we
will either credit back your account or replace the product. If the item ordered is defective or is the
incorrect item, when you receive it, Rave
Party Toys will reimburse you for
shipping. Defective items may be exchanged
for the exact same size, color, and style item only.
You are responsible for any shipping
fees on all other returns.